Information Reporting and Custom Analytics in Synovus Gateway

Information reporting is the part of Synovus Gateway that turns raw account activity into the balance, transaction, and position views a treasury team actually uses to run the day. Rather than reading one account at a time, a company sees its whole cash picture in a single place: prior-day statements, intraday movement, and the analytics that explain where money sat, moved, and settled. This page explains how that reporting layer works inside Synovus Gateway, what it produces, and how to shape it around the way your organization reports internally.

The reporting tools in Synovus Gateway are built for finance staff who need certainty before they act. Every balance, every ledger entry, and every posted item is presented in strict tabular form with clear timestamps so that a controller can reconcile against the general ledger without guessing at cutoff times. The goal in Synovus Gateway is not more data; it is the right data, organized so decisions get made faster and audit trails stay clean.

Across the rest of this page you will find how reporting is generated in Synovus Gateway, the standard and custom report types available, how the analytics engine lets you build views specific to your business, and the practical steps for turning those reports on. Everything described here lives within the commercial reporting module of Synovus Gateway rather than in a separate product.

How Reporting Works in Synovus Gateway

Information reporting begins with data capture. As transactions clear against your commercial accounts, Synovus Gateway records each posting with the metadata that reporting depends on: value date, post date, transaction type, amount, and a reference identifier. That structured capture is what allows Synovus Gateway to slice activity later without re-processing anything. The reporting layer reads from this store rather than re-pulling from the core banking system, which keeps report generation fast even for accounts with heavy daily volume.

Synovus Gateway groups your accounts into a hierarchy you define. A parent company can nest subsidiaries, divisions, or regions, and reporting rolls balances up through that structure. This means a treasurer can view one consolidated cash position at the top and drill into a single account at the bottom without switching screens. The hierarchy is the backbone of nearly every report Synovus Gateway produces, because it decides how totals aggregate.

Prior-day versus intraday

Reporting in Synovus Gateway distinguishes clearly between prior-day and intraday information. Prior-day reporting reflects the finalized, reconciled position as of the previous business day's cutoff, which is the correct basis for reconciliation and closing entries. Intraday reporting reflects activity that has posted so far today, updated through the day so that a cash manager can watch incoming wires and ACH credits build a usable balance. Synovus Gateway labels each report with its basis so no one confuses a settled figure with a moving one.

Behind the scenes, Synovus Gateway timestamps every data refresh. When you open a balance report, Synovus Gateway shows when the underlying data was last updated, which matters when decisions ride on whether a large deposit has cleared. Because the timestamp travels with the report, a printed or exported copy still carries the exact moment the figures were valid.

Access to reporting follows the entitlements set for each user. An administrator decides which accounts a person can see and which report types they may run, so Synovus Gateway shows a payables clerk a different scope than a corporate treasurer. Reporting in Synovus Gateway therefore never becomes a way around the permission model; it inherits it.

Standard Report Types

Synovus Gateway ships with a library of standard reports that cover what most commercial clients need on day one. These are the reports you can run without any configuration, and they form the foundation that custom analytics later build on. Understanding them helps you decide where the standard set in Synovus Gateway ends and a custom view begins.

Balance and position reports

The balance reports in Synovus Gateway present opening ledger, current ledger, and available balances across all entitled accounts. A consolidated position report totals those balances across the hierarchy, giving a single figure for available cash. This is usually the first report a treasury team opens each morning, and Synovus Gateway lets it default to load on sign-in so the position is waiting rather than searched for.

Transaction detail and search

Transaction detail reports list every debit and credit with its type, amount, and reference. Because Synovus Gateway indexes transactions on capture, you can search by amount range, date range, transaction type, or free-text reference and get results immediately. This is the report reconcilers use to locate a specific item, and treasury uses it in Synovus Gateway to trace an unexpected movement back to its source.

Deposit and disbursement summaries

For companies with high check or lockbox volume, Synovus Gateway summarizes deposits and disbursements by date and account so the flow of receivables and payables is visible without opening each item. These summaries feed cash forecasting because they show the rhythm of inflows and outflows over time rather than a single snapshot.

Statement and account analysis reports

Synovus Gateway provides electronic statements and account analysis reporting that itemizes the services used and the fees or earnings credit applied against them. For a treasurer managing bank relationship costs, account analysis reporting is where the value of maintained balances against service charges becomes clear, and Synovus Gateway keeps prior periods available for comparison.

Custom Analytics

Where standard reports answer common questions, custom analytics in Synovus Gateway answer the questions specific to how your business runs. The analytics engine lets you define which fields appear, how rows group, what date basis applies, and how totals subtotal. The result is a report that matches your internal chart of accounts and reporting cadence rather than forcing your team to reformat exports by hand.

Building a custom view in Synovus Gateway starts from a data set, usually balances or transactions, and then applies filters and groupings. You might group transactions by division, then by transaction type, then subtotal by week. You might filter to only wire activity above a threshold to monitor large-value movement. Synovus Gateway saves each definition as a named report, so the work of designing it happens once and the report runs the same way every time thereafter.

Saved views and templates

A saved report in Synovus Gateway is a reusable template. It remembers the columns, the sort order, the filters, and the grouping, and it can be shared with other entitled users so an entire finance team reports from one agreed definition. This consistency matters at close: when everyone runs the same saved view, the numbers on one desk match the numbers on the next. Synovus Gateway also lets an administrator lock a template so it cannot be altered accidentally.

Derived and calculated fields

Custom analytics in Synovus Gateway support calculated fields, so a report can display net movement, running balance, or a variance against a prior period without exporting to a spreadsheet first. This keeps the analysis inside Synovus Gateway where the source data lives, which means the calculation always reflects the current figures rather than a stale copy someone pasted last week.

Trend and comparison analytics

Beyond a single day, Synovus Gateway can chart balances and flows across a range of dates so a treasurer sees direction, not just position. Comparing this month against last, or this quarter against the same quarter a year ago, is a common analytics task, and Synovus Gateway holds enough history for those comparisons to be meaningful. The trend view is often what turns reporting in Synovus Gateway from a bookkeeping duty into a forecasting input.

Data Delivery and Formats

A report is only useful if it reaches the systems and people that need it. Synovus Gateway delivers reporting in the formats treasury and accounting teams work with, and it can push data out on a schedule so no one has to remember to log in and run it. How you consume the numbers in Synovus Gateway is as configurable as how you build them.

Export formats

On screen, every report in Synovus Gateway can be exported for use elsewhere. Common outputs include PDF for archival and review, and delimited files such as CSV for import into a spreadsheet or an accounting package. For teams that reconcile in dedicated treasury software, Synovus Gateway also supports structured bank reporting formats like BAI2, which many treasury workstations read directly, so balances and transactions land in the receiving system without manual keying.

Scheduled and recurring reports

Rather than running a report by hand, you can schedule it in Synovus Gateway to generate on a defined cadence, such as every business morning or the first of the month. Scheduled reports arrive ready, which is exactly what a daily cash routine needs. Synovus Gateway ties the schedule to a saved report definition, so the recurring output always uses the format your team agreed on.

File transmission and feeds

For larger organizations, Synovus Gateway can deliver reporting as a file transmission into an ERP or treasury system, closing the loop between the bank and the systems of record. This turns reporting from a manual retrieval task into an automated feed, which reduces both effort and the chance of transcription error. Where a client operates at that scale, the Synovus Gateway reporting feed becomes a background process rather than a daily chore.

Standard Reporting Versus Custom Analytics

Both approaches draw from the same data inside Synovus Gateway; the difference is how much you shape the output. The table below sets them side by side so you can decide where each belongs in your process.

Most clients use both. The standard reports in Synovus Gateway handle the daily operational load, while custom analytics in Synovus Gateway carry the recurring internal and management reporting that follows your own structure. There is no need to choose one path; Synovus Gateway is built to run them together.

What Reporting Measures

The reporting layer in Synovus Gateway centers on a handful of figures that recur across nearly every treasury workflow. The illustrative distribution below shows how a typical daily reporting session in Synovus Gateway tends to split across those figures, based on the report types most commonly opened.

Available balance is the single most requested figure, because it drives every funding and investment decision made during the day. Synovus Gateway presents it consolidated and per account, so the treasurer sees both the total and its composition. Ledger balance follows, since reconciliation depends on it. Net movement, float, and pending items round out the set, and each is available in Synovus Gateway without leaving the reporting screen.

Because reporting rests on structured data, Synovus Gateway can express any of these measures as a trend rather than a point. A treasurer who watches available balance over thirty days sees the working-capital cycle plainly, and that view lives in the same Synovus Gateway reporting tools that produced this morning's position.

A Reporting Workflow in Practice

Consider a mid-sized distributor with a parent company and four regional subsidiaries. Before adopting structured reporting in Synovus Gateway, its treasury team logged into each account separately, exported activity, and assembled a consolidated position in a spreadsheet every morning, a routine that took the better part of an hour and carried the risk of a stale copy or a mistyped total.

Using the account hierarchy in Synovus Gateway, the team modeled the parent and its four regions, then saved a consolidated position report that loads on sign-in. The morning routine collapsed to opening one screen. Synovus Gateway showed available cash at the top and let the treasurer drill into any region without re-running anything.

The team then built a custom analytics view in Synovus Gateway that grouped transactions by region and subtotaled receipts by week, replacing the spreadsheet they had maintained for management reporting. Scheduled to deliver each Monday, that report now arrives ready. The treasurer describes the shift as moving from assembling numbers to reading them, which is the outcome the reporting tools in Synovus Gateway are meant to produce.

The morning position that used to take an hour to assemble now waits for us the moment we sign in, and the weekly management report builds itself. This is an illustrative composite of a common outcome rather than a specific named client.

The pattern generalizes. Wherever a team repeats the same manual assembly, moving that logic into saved and scheduled reports inside Synovus Gateway returns the time and removes the transcription risk. The reporting layer in Synovus Gateway does not just show data faster; it removes a class of recurring work.

Getting Started with Reporting

Setting up reporting is a short, ordered process. The steps below move from structure to output, and each one builds on the last inside Synovus Gateway.

1. 01

   Model your hierarchy

   Map your parent and child accounts in Synovus Gateway so balances roll up the way your organization is structured.

2. 02

   Set entitlements

   Decide which users see which accounts and reports, so Synovus Gateway shows each person the correct scope.

3. 03

   Run the standard reports

   Open the balance and transaction reports in Synovus Gateway to confirm the data reads as expected.

4. 04

   Build and save custom views

   Recreate your internal reports as saved analytics in Synovus Gateway with the grouping and fields your team uses.

5. 05

   Schedule and deliver

   Attach a schedule and an export or feed so Synovus Gateway delivers each report without manual effort.

Frequently Asked Questions